Return & Shipping Policy

Last updated: January 22, 2023

Thank you for shopping at SparksNBlings.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Free Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SparksnBlings, Via Palestro 71.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to SparksNBlings, accessible from www.sparksnblings.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 12 hours without giving any reason for doing so.

The deadline for cancelling an Order is 12 days from the date on which You made the order AND if they have not left the warehouse.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: info@sparksnblings.com

We will reimburse You no later than 14 days from the day of your order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in the original packaging
• The Goods have not been damaged from external conditions ( e.g the horse steps on it, rubs on it etc)

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

We provide a free return system within 30 days if the product is damaged. Please write to +39 3519013436 before proceeding with the return. Or else, the return will be rejected. The return has to be sent to:

SparksnBlings Via Palestro 71 35138, Padova Italy

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we use a tracked courier. Please follow the instructions sent to you by email once the return has been accepted. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

If the products were bought at events they cannot be exchanged nor returned.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@sparksnblings.com